Welcome to Ocean Outfit Shop (“we,” “us,” or “our”). We’re committed to protecting your privacy as carefully as we protect our oceans. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oceanoutfitshop.com.

1. Information We Collect

Like the tide that brings in treasures from the sea, we collect certain information to make your coastal shopping experience smooth:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number.
  • Order Information: Details about the coastal gear you purchase, including backpacks, wetsuits, beachwear, and accessories.
  • Browsing Information: We collect data about how you navigate our website, including pages visited, products viewed, and time spent, much like tracking the best surf spots.
  • Device Information: We may collect information about the device you use to access our shop, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to make your coastal shopping experience as refreshing as an ocean breeze:

  • To process your orders and ship your beach essentials worldwide (excluding certain Asian and remote locations)
  • To communicate with you about your orders, account, or customer service inquiries
  • To improve our website and product offerings, ensuring we meet the needs of ocean lovers like you
  • To prevent fraud and enhance the security of our website
  • With your consent, to send you information about new products, special offers, and coastal lifestyle content

3. Sharing Your Information

We treat your information with the same care we give our oceans, sharing only when necessary:

  • Service Providers: We work with trusted partners who help us operate our business (payment processors, shipping carriers, IT services) – all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, similar to how tides respond to the moon’s pull.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Security

Your payment information is as secure as a sheltered cove:

  • We implement industry-standard security measures including encryption (SSL technology)
  • We never store complete credit card information on our servers
  • Regular security audits help us maintain our defenses

While we implement these measures, no internet transmission is 100% secure, so we encourage you to use strong passwords and protect your login information.

5. Your Rights

You have rights over your personal information, as clear as the waters we protect:

  • Access: You can request details of the personal information we hold about you.
  • Correction: You can update inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal data, subject to legal requirements.
  • Opt-Out: You can unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us understand your preferences, much like reading the waves helps surfers:

  • Essential Cookies: Necessary for our website to function (e.g., shopping cart)
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Help us show relevant ads for coastal gear

You can control cookies through your browser settings, though this may affect your shopping experience.

7. International Data Transfers

As we ship globally (with some exceptions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just as the ocean changes with the seasons. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us:

Ocean Outfit Shop
29 East Avenue
Colchester, US 05446
Email: [email protected]

Thank you for trusting Ocean Outfit Shop with your coastal adventures. We’re committed to protecting your privacy as we are to protecting our oceans.